Refund policy

All sales are final. Scents & Gifts does not accept returns or issue refunds, except where required by law.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and its packaging.

If the issue qualifies, Scents & Gifts will remake or replace the affected item at no additional product cost.

Because our candles and wax products are handmade, minor variations in color, appearance, or decorative details may occur and are not considered defects.

Please contact us at scentsandgiftskc@gmail.com with any order concerns.

No returns, and No exchanges