Contact

We’d Love to Hear From You

Have a question about an order, custom candle, shipping or pickup, a product, or an upcoming event? Send us a message using the contact form below.

For Order Questions

Please include your order number when available. If you are contacting us about a damaged or incorrect item, clear photos of the item and packaging are helpful.

For Custom & Personalized Orders

Tell us what you have in mind and include the occasion, any important wording, and your requested need-by date. A requested date is a request only and is not a guaranteed completion or delivery date.

Shipping, Pickup & Delivery

For questions about shipping, local pickup, or local delivery, please review our Shipping & Pickup page or send us a message here.

Returns & Order Changes

Before sending an item back or requesting a cancellation or change, please review our Returns & Custom Orders page and contact us with your order details.